SimpleBackups - Scheduled jobs are not running on schedule for some users – Incident details

All systems operational

Scheduled jobs are not running on schedule for some users

Resolved
Operational
Started 22 days agoLasted about 22 hours

Affected

Scheduled Jobs

Partial outage from 1:40 PM to 2:40 PM, Degraded performance from 2:40 PM to 5:33 PM, Operational from 5:33 PM to 11:19 AM

File Backups

Partial outage from 1:40 PM to 2:40 PM, Degraded performance from 2:40 PM to 5:33 PM, Operational from 5:33 PM to 11:19 AM

Server Snapshots

Partial outage from 1:40 PM to 2:40 PM, Degraded performance from 2:40 PM to 5:33 PM, Operational from 5:33 PM to 11:19 AM

Cloud Storage Replication

Partial outage from 1:40 PM to 2:40 PM, Degraded performance from 2:40 PM to 5:33 PM, Operational from 5:33 PM to 11:19 AM

Backup Rotation

Partial outage from 1:40 PM to 2:40 PM, Degraded performance from 2:40 PM to 5:33 PM, Operational from 5:33 PM to 11:19 AM

Database Backups

Partial outage from 1:40 PM to 2:40 PM, Degraded performance from 2:40 PM to 5:33 PM, Operational from 5:33 PM to 11:19 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.