tag:status.simplebackups.com,2005:/history SimpleBackups Status - Incident history 2026-07-04T13:30:00.000+00:00 SimpleBackups tag:status.simplebackups.com,2005:Incident/cmr9bjq4j124t1aqf1c6pb9px 2026-07-04T13:30:00.000+00:00 2026-07-04T13:30:00.000+00:00 Some MySQL backups are failing reporting "Access denied" Type: Incident

Duration: 2 days and 32 minutes

Affected Components: Database Backups

Jul 4, 13:30:00 GMT+0
Investigating - We are currently investigating this incident..

Jul 6, 14:01:31 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.simplebackups.com,2005:Incident/cmql12ehm0gz12ikkk7hypeq0 2026-06-19T16:00:00.000+00:00 2026-06-19T16:00:00.000+00:00 Connectivity issues affecting some backups Type: Incident

Duration: 3 days, 15 hours and 49 minutes

Affected Components: File Backups, Database Backups, Backup Rotation, Server Snapshots, Cloud Storage Replication

Jun 19, 16:00:00 GMT+0
Resolved - We're investigating connectivity issues on a subset of our backup workers. Some backups may fail or report a failing status while this is ongoing. The scope is limited and most backups are unaffected. Our team is actively monitoring and applying a fix. We'll post an update as soon as we have one..

]]> tag:status.simplebackups.com,2005:Incident/cmow23icc00dv5i2byfush3nj 2026-05-07T19:00:00.000+00:00 2026-05-07T19:00:00.000+00:00 API Errors Type: Incident

Duration: 1 day, 2 hours and 15 minutes

Affected Components: API

May 7, 19:00:00 GMT+0
Investigating - We are currently investigating this incident..

May 7, 21:15:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 8, 21:15:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.simplebackups.com,2005:Incident/cmo763ccu04rw14lwjj6wvnhv 2026-04-20T11:00:59.541+00:00 2026-04-20T12:10:00.000+00:00 App returning 504 errors Type: Incident

Duration: 1 hour and 9 minutes

Affected Components: API, App Dashboard

Apr 20, 12:10:00 GMT+0
Resolved - This incident has been resolved..

Apr 20, 11:00:59 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.simplebackups.com,2005:Incident/cmkl08s7g001eqfidpyatvwpk 2026-01-19T10:10:56.035+00:00 2026-01-19T11:13:37.680+00:00 Application slow and reported failing Snapshots on DigitalOcean Type: Incident

Duration: 1 hour and 3 minutes

Affected Components: Website, , App Dashboard, Server Snapshots, UI →

Jan 19, 11:13:37 GMT+0
Resolved - This incident has been resolved..

Jan 19, 10:10:56 GMT+0
Investigating - We are currently investigating this incident..

Jan 19, 11:13:36 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.simplebackups.com,2005:Incident/cmj5j66ga01pc8gnsrhmwciwd 2025-12-14T09:36:46.111+00:00 2025-12-14T09:36:46.111+00:00 High latency throughout the application + API Type: Incident

Duration: 4 hours and 40 minutes

Affected Components: Website, API, App Dashboard

Dec 14, 09:36:46 GMT+0
Investigating - We are currently investigating this incident..

Dec 14, 10:59:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Dec 14, 11:17:06 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 14, 14:17:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.simplebackups.com,2005:Incident/cmhe1g8o102fdxzhrdp8673p9 2025-10-30T22:36:00.000+00:00 2025-10-30T23:06:00.000+00:00 Dashboard & API not responding Type: Incident

Duration: 12 hours and 30 minutes

Affected Components: API, App Dashboard

Oct 30, 23:06:00 GMT+0
Resolved - This incident has been resolved..

Oct 30, 22:36:00 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.simplebackups.com,2005:Incident/cmgyxo7q207rfv4gqg7f3jkvd 2025-10-20T08:06:00.000+00:00 2025-10-20T08:06:00.000+00:00 Some backups are disrupted due to hosting provider outage Type: Incident

Duration: 2 hours and 58 minutes

Affected Components: File Backups, API, Backup Rotation, App Dashboard, , , Server Snapshots, Database Backups, Cloud Storage Replication, Scheduled Jobs → Integrations →

Oct 20, 08:06:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Oct 20, 09:15:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Oct 20, 11:04:09 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.simplebackups.com,2005:Incident/cme1ruo4x007aq4kmyi824fvx 2025-08-07T19:10:09.139+00:00 2025-08-07T19:14:03.120+00:00 Trial ended emails sent incorrectly (please disregard) Type: Incident

Duration: 3 days, 12 hours and 4 minutes

Affected Components: Cloudflare Pages

Aug 7, 19:14:03 GMT+0
Identified - We are continuing to work on a fix for this incident..

Aug 7, 19:10:09 GMT+0
Investigating - We are currently investigating this incident..

Aug 11, 07:14:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.simplebackups.com,2005:Incident/cmcj3uebq00zcq42qqxmszsds 2025-06-30T12:58:32.282+00:00 2025-06-30T12:58:32.282+00:00 Snapshot on DigitalOcean provider are unstable for some users Type: Incident

Duration: 1 day, 3 hours and 22 minutes

Affected Components: Server Snapshots

Jun 30, 12:58:32 GMT+0
Identified - We are continuing to work on a fix for this incident. .

Jun 30, 16:21:41 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 1, 16:21:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.simplebackups.com,2005:Incident/cmawrssoo004wqyaj5khbjvls 2025-05-20T13:40:00.000+00:00 2025-05-20T14:40:00.000+00:00 Scheduled jobs are not running on schedule for some users Type: Incident

Duration: 1 day, 4 hours and 39 minutes

Affected Components: File Backups, Backup Rotation, Server Snapshots, Cloud Storage Replication, Database Backups

May 20, 14:40:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

May 20, 13:40:00 GMT+0
Investigating - We are currently investigating this incident..

May 20, 17:33:48 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 21, 11:19:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.simplebackups.com,2005:Incident/cm5z1u6jz000928sm0gjik7ep 2025-01-16T07:05:00.000+00:00 2025-01-17T14:54:00.000+00:00 Some scheduled jobs were not triggered Type: Incident

Duration: 1 day, 7 hours and 49 minutes

Affected Components: Database Backups, File Backups, Server Snapshots, Cloud Storage Replication

Jan 17, 14:54:00 GMT+0
Resolved - This incident has been resolved..

Jan 16, 07:05:00 GMT+0
Investigating - The issue affects a subset of users, where they may see their backups not run for the past couple of hours. We are currently investigating this incident..

Jan 16, 07:54:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. The issue affects a subset of users, where they may see their backups not run for the past couple of hours - includes daily runs as well if they were scheduled in the early AM..

]]> tag:status.simplebackups.com,2005:Incident/cm5hx9dqr004h10xswqrw226x 2025-01-04T08:27:53.913+00:00 2025-01-04T08:27:53.913+00:00 Incorrect emails was sent to multiple accounts Type: Incident

Duration: 7 days, 1 hour and 59 minutes

Affected Components: Cloudflare Pages

Jan 4, 08:27:53 GMT+0
Investigating - We are currently investigating this incident..

Jan 11, 10:27:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.simplebackups.com,2005:Incident/clyfwtolh40864h2ohcygvi8jr 2024-07-08T22:00:00.000+00:00 2024-07-08T22:00:00.000+00:00 Rotation is facing problems, some activity stage have been impacted Type: Incident

Affected Components: Backup Rotation

Jul 8, 22:00:00 GMT+0
Identified - We are currently investigating this incident and pausing the rotation process until resolved..

Jul 8, 22:00:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 8, 22:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.simplebackups.com,2005:Incident/clvxw67ux9008b3n8ssjb5eqi 2024-05-08T00:00:00.000+00:00 2024-05-09T05:00:00.000+00:00 Some backups get triggered twice resulting on errors Type: Incident

Duration: 1 day and 5 hours

Affected Components: Database Backups, File Backups, Cloud Storage Replication

May 9, 05:00:00 GMT+0
Resolved - This incident has been resolved..

May 8, 00:00:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

May 8, 15:40:25 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.simplebackups.com,2005:Incident/clvpmb1m165005bfn05js5kgdg 2024-05-02T15:31:00.000+00:00 2024-05-02T15:31:00.000+00:00 A few backup jobs are stuck in the queue Type: Incident

Duration: 3 hours and 44 minutes

Affected Components: Database Backups, File Backups, Cloud Storage Replication

May 2, 15:31:00 GMT+0
Investigating - We are currently investigating this incident..

May 2, 16:21:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

May 2, 18:40:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 2, 19:15:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.simplebackups.com,2005:Incident/clsnc1nj8142432bro8a9tiy1vj 2024-02-15T14:32:00.000+00:00 2024-02-15T14:43:00.000+00:00 Web application is loading slowly Type: Incident

Duration: 11 hours

Affected Components: App Dashboard, API, API

Feb 15, 14:43:00 GMT+0
Resolved - This incident has been resolved..

Feb 15, 14:32:00 GMT+0
Investigating - We are currently investigating this incident. Timeouts are also expected..

]]> tag:status.simplebackups.com,2005:Incident/clrorfqyi77485bdol5a2sxmrw 2024-01-22T08:00:00.000+00:00 2024-01-22T08:00:00.000+00:00 Web Application is not responding Type: Incident

Duration: 9 hours

Affected Components: Website, Backup Rotation, App Dashboard, Cloudflare Pages, API, API, Database Backups, File Backups, Server Snapshots, Cloud Storage Replication, Cloudflare Zero Trust

Jan 22, 08:00:00 GMT+0
Investigating - We are currently investigating this incident..

Jan 22, 10:11:12 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jan 21, 23:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.simplebackups.com,2005:Incident/cllz9pqop66192d3o7cneiob6f 2023-08-31T12:27:00.000+00:00 2023-08-31T12:27:00.000+00:00 Backups interrupted and restarted for some users Type: Incident

Duration: 3 hours

Affected Components: Backup Rotation, Database Backups, File Backups, Server Snapshots, Cloud Storage Replication

Aug 31, 12:27:00 GMT+0
Investigating - We are currently investigating this incident..

Aug 31, 15:27:00 GMT+0
Resolved - This incident has been resolved..

Aug 31, 14:35:57 GMT+0
Monitoring - During a roll out of a new early error detection system, some jobs have been identified as stalled, and thus have been interrupted and restarted. We implemented a fix and are currently monitoring the result..

]]> tag:status.simplebackups.com,2005:Incident/clk9ej6pn232037boolnguknlgl 2023-07-19T04:19:00.000+00:00 2023-07-19T04:19:00.000+00:00 Elevated errors and partial outage for some users Type: Incident

Duration: 8 hours

Affected Components: App Dashboard, Backup Rotation, API, Database Backups, File Backups, Server Snapshots, Cloud Storage Replication

Jul 19, 04:19:00 GMT+0
Investigating - We are currently investigating this incident..

Jul 19, 05:02:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jul 19, 07:19:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 19, 12:19:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.simplebackups.com,2005:Incident/cljsad7kf8830p2oa51egbdwi 2023-07-07T07:59:35.585+00:00 2023-07-07T07:59:35.585+00:00 Incorrect Notifications sent for failing Snapshots Type: Incident

Duration: 1 day, 21 hours and 25 minutes

Affected Components: App Dashboard, Website, Backup Rotation, Cloudflare Pages, API, API, Database Backups, File Backups, Server Snapshots, Cloud Storage Replication, Cloudflare Zero Trust

Jul 7, 07:59:35 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jul 7, 08:41:27 GMT+0
Monitoring - Some users received multiple incorrect email about failing Snapshots. We implemented a fix and are currently monitoring the result..

Jul 7, 08:45:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.simplebackups.com,2005:Incident/clitezj8753789b6ngfkpjj0f6 2023-06-12T15:37:00.000+00:00 2023-06-12T21:37:00.000+00:00 Validation of some backups are returning a "Server Error" Type: Incident

Duration: 15 days

Affected Components: Database Backups, File Backups, Cloud Storage Replication

Jun 12, 21:37:00 GMT+0
Resolved - This incident has been resolved..

Jun 12, 15:37:00 GMT+0
Identified - One worker wasn't responsive, causing some validation to fail..

]]> tag:status.simplebackups.com,2005:Incident/clfs8rgm7252295poofl5n3j3ki 2023-03-28T11:20:00.000+00:00 2023-03-28T11:20:00.000+00:00 We're experiencing issues with some backups not being properly triggered Type: Incident

Duration: 1 hour and 32 minutes

Affected Components: Database Backups

Mar 28, 11:20:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Mar 28, 12:52:12 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.simplebackups.com,2005:Incident/clb0tpvjy3976gkolhzddz85c 2022-11-28T14:26:00.000+00:00 2022-11-28T14:39:00.000+00:00 Some backups with "custom" schedule did not run during the weekend Type: Incident

Duration: 1 hour and 13 minutes

Affected Components: Backup Rotation, Cloud Storage Replication, Server Snapshots, File Backups, Database Backups

Nov 28, 14:39:00 GMT+0
Resolved - This incident has been resolved..

Nov 28, 14:26:00 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

Nov 28, 13:26:07 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.simplebackups.com,2005:Incident/cl9chn05t5469hrobdra4c9qw 2022-10-17T08:04:00.000+00:00 2022-10-17T09:48:00.000+00:00 Application slow and backup delays Type: Incident

Duration: 1 hour and 44 minutes

Affected Components: Server Snapshots, API, File Backups, Backup Rotation, App Dashboard, Cloud Storage Replication, Database Backups

Oct 17, 09:48:00 GMT+0
Resolved - We just resolved the issue!.

Oct 17, 08:04:00 GMT+0
Investigating - We are currently investigating this incident..

Oct 17, 08:32:00 GMT+0
Identified - We are continuing to work on a fix for this incident. Some backups are interrupted..

Oct 17, 09:28:00 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

]]> tag:status.simplebackups.com,2005:Maintenance/ckvyigxs7312646wolt32t7t4i 2021-11-15T11:00:00.000+00:00 2021-11-15T11:00:00.000+00:00 New Release Type: Maintenance

Affected Components: App Dashboard

Nov 15, 11:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Nov 15, 11:00:00 GMT+0
Identified - Maintenance is now in progress..

Nov 15, 11:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.simplebackups.com,2005:Maintenance/ckqaz1uhs2467049wol63zv7elu 2021-06-24T13:58:14.180+00:00 2021-06-24T13:58:14.180+00:00 Major update rollout Type: Maintenance

Duration: 1 hour

Affected Components: File Backups, API, Database Backups, Server Snapshots, Backup Rotation

Jun 24, 13:58:14 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jun 24, 14:58:04 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.simplebackups.com,2005:Maintenance/ckmqeriwe197056g0ofizimv9k3 2021-03-26T02:35:00.000+00:00 2021-03-26T09:35:00.000+00:00 Infrastructure upgrades Type: Maintenance

Duration: 15 hours and 20 minutes

Affected Components: File Backups, Database Backups, Server Snapshots

Mar 26, 09:35:00 GMT+0
Identified - We are working on infrastructure upgrades and during this time some backups may fail. There is nothing you should do on your end..

Mar 25, 22:37:00 GMT+0
Identified - Upgrade is now in progress..

Mar 26, 17:55:00 GMT+0
Completed - Upgrade has been completed..

]]> tag:status.simplebackups.com,2005:Maintenance/ckmp0eyyt225556zcomxkv2r2f1 2021-03-25T15:05:51.534+00:00 2021-03-25T16:34:00.000+00:00 Infrastructure update rollout Type: Maintenance

Duration: 1 hour and 28 minutes

Affected Components: File Backups, Database Backups, Server Snapshots

Mar 25, 16:34:00 GMT+0
Completed - Maintenance has completed successfully..

Mar 25, 15:05:51 GMT+0
Identified - During this update, some backups could be interrupted..

]]> tag:status.simplebackups.com,2005:Maintenance/ckmhswqlq80301xzmw4pvgjarl 2021-03-20T13:40:00.000+00:00 2021-03-20T13:40:00.000+00:00 Infrastructure partial upgrades Type: Maintenance

Duration: 1 hour and 11 minutes

Affected Components: File Backups, Database Backups, Server Snapshots

Mar 20, 13:40:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Mar 20, 14:50:30 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.simplebackups.com,2005:Maintenance/ckkdweq1pdnx30769qtyfg5ej 2021-01-26T11:00:00.000+00:00 2021-01-26T13:33:42.601+00:00 Major release & server maintenance Type: Maintenance

Duration: 2 hours and 34 minutes

Affected Components: API, File Backups, Database Backups, Backup Rotation, Server Snapshots

Jan 26, 13:33:42 GMT+0
Completed - Maintenance has completed successfully..

Jan 26, 11:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:status.simplebackups.com,2005:Maintenance/ckizze4gt1xqn0764hwf2qth8 2020-12-23T14:55:00.000+00:00 2020-12-23T14:55:00.000+00:00 Major update rollout Type: Maintenance

Duration: 1 hour and 37 minutes

Affected Components: API, File Backups, Database Backups, Backup Rotation, Server Snapshots

Dec 23, 14:55:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Dec 23, 16:31:53 GMT+0
Completed - Maintenance has completed successfully..

]]>