SimpleBackups Status - Incident history https://status.simplebackups.com SimpleBackups Thu, 7 May 2026 19:00:00 +0000 API Errors Type: Incident Duration: 1 day, 2 hours and 15 minutes Affected Components: API May 7, 19:00:00 GMT+0 - Investigating - We are currently investigating this incident. May 7, 21:15:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 8, 21:15:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 2 hours and 15 minutes

Affected Components:

<p><small>May <var data-var='date'> 7</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>21:15:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>21:15:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 7 May 2026 19:00:00 +0000 https://status.simplebackups.com/incident/cmow23icc00dv5i2byfush3nj https://status.simplebackups.com/incident/cmow23icc00dv5i2byfush3nj App returning 504 errors Type: Incident Duration: 1 hour and 9 minutes Affected Components: API, App Dashboard Apr 20, 12:10:00 GMT+0 - Resolved - This incident has been resolved. Apr 20, 11:00:59 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 1 hour and 9 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>12:10:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>11:00:59</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Mon, 20 Apr 2026 11:00:59 +0000 https://status.simplebackups.com/incident/cmo763ccu04rw14lwjj6wvnhv https://status.simplebackups.com/incident/cmo763ccu04rw14lwjj6wvnhv Application slow and reported failing Snapshots on DigitalOcean Type: Incident Duration: 1 hour and 3 minutes Affected Components: Website, , App Dashboard, Server Snapshots, UI → Jan 19, 11:13:37 GMT+0 - Resolved - This incident has been resolved. Jan 19, 10:10:56 GMT+0 - Investigating - We are currently investigating this incident. Jan 19, 11:13:36 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 1 hour and 3 minutes

Affected Components: , , ,

<p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>11:13:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>10:10:56</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>11:13:36</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Mon, 19 Jan 2026 10:10:56 +0000 https://status.simplebackups.com/incident/cmkl08s7g001eqfidpyatvwpk https://status.simplebackups.com/incident/cmkl08s7g001eqfidpyatvwpk High latency throughout the application + API Type: Incident Duration: 4 hours and 40 minutes Affected Components: Website, API, App Dashboard Dec 14, 09:36:46 GMT+0 - Investigating - We are currently investigating this incident. Dec 14, 10:59:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 14, 11:17:06 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 14, 14:17:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 40 minutes

Affected Components: , ,

<p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>09:36:46</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>10:59:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>11:17:06</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>14:17:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 14 Dec 2025 09:36:46 +0000 https://status.simplebackups.com/incident/cmj5j66ga01pc8gnsrhmwciwd https://status.simplebackups.com/incident/cmj5j66ga01pc8gnsrhmwciwd Dashboard & API not responding Type: Incident Duration: 12 hours and 30 minutes Affected Components: API, App Dashboard Oct 30, 23:06:00 GMT+0 - Resolved - This incident has been resolved. Oct 30, 22:36:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 12 hours and 30 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>23:06:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>22:36:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Thu, 30 Oct 2025 22:36:00 +0000 https://status.simplebackups.com/incident/cmhe1g8o102fdxzhrdp8673p9 https://status.simplebackups.com/incident/cmhe1g8o102fdxzhrdp8673p9 Some backups are disrupted due to hosting provider outage Type: Incident Duration: 2 hours and 58 minutes Affected Components: File Backups, API, Backup Rotation, App Dashboard, , , Server Snapshots, Database Backups, Cloud Storage Replication, Scheduled Jobs → Integrations → Oct 20, 08:06:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 20, 09:15:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 20, 11:04:09 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 58 minutes

Affected Components: , , , , , , , ,

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>08:06:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>09:15:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>11:04:09</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Oct 2025 08:06:00 +0000 https://status.simplebackups.com/incident/cmgyxo7q207rfv4gqg7f3jkvd https://status.simplebackups.com/incident/cmgyxo7q207rfv4gqg7f3jkvd Trial ended emails sent incorrectly (please disregard) Type: Incident Duration: 3 days, 12 hours and 4 minutes Affected Components: Cloudflare Pages Aug 7, 19:14:03 GMT+0 - Identified - We are continuing to work on a fix for this incident. Aug 7, 19:10:09 GMT+0 - Investigating - We are currently investigating this incident. Aug 11, 07:14:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 days, 12 hours and 4 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>19:14:03</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>19:10:09</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 11</var>, <var data-var='time'>07:14:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 7 Aug 2025 19:10:09 +0000 https://status.simplebackups.com/incident/cme1ruo4x007aq4kmyi824fvx https://status.simplebackups.com/incident/cme1ruo4x007aq4kmyi824fvx Snapshot on DigitalOcean provider are unstable for some users Type: Incident Duration: 1 day, 3 hours and 22 minutes Affected Components: Server Snapshots Jun 30, 12:58:32 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jun 30, 16:21:41 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 1, 16:21:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 3 hours and 22 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>12:58:32</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. .</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>16:21:41</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>16:21:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 30 Jun 2025 12:58:32 +0000 https://status.simplebackups.com/incident/cmcj3uebq00zcq42qqxmszsds https://status.simplebackups.com/incident/cmcj3uebq00zcq42qqxmszsds Scheduled jobs are not running on schedule for some users Type: Incident Duration: 1 day, 4 hours and 39 minutes Affected Components: File Backups, Backup Rotation, Server Snapshots, Cloud Storage Replication, Database Backups May 20, 14:40:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 20, 13:40:00 GMT+0 - Investigating - We are currently investigating this incident. May 20, 17:33:48 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 21, 11:19:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 4 hours and 39 minutes

Affected Components: , , , ,

<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>14:40:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>May <var data-var='date'> 20</var>, <var data-var='time'>13:40:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 20</var>, <var data-var='time'>17:33:48</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>11:19:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 20 May 2025 13:40:00 +0000 https://status.simplebackups.com/incident/cmawrssoo004wqyaj5khbjvls https://status.simplebackups.com/incident/cmawrssoo004wqyaj5khbjvls Some scheduled jobs were not triggered Type: Incident Duration: 1 day, 7 hours and 49 minutes Affected Components: Database Backups, File Backups, Server Snapshots, Cloud Storage Replication Jan 17, 14:54:00 GMT+0 - Resolved - This incident has been resolved. Jan 16, 07:05:00 GMT+0 - Investigating - The issue affects a subset of users, where they may see their backups not run for the past couple of hours. We are currently investigating this incident. Jan 16, 07:54:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. The issue affects a subset of users, where they may see their backups not run for the past couple of hours - includes daily runs as well if they were scheduled in the early AM. Type: Incident

Duration: 1 day, 7 hours and 49 minutes

Affected Components: , , ,

<p><small>Jan <var data-var='date'> 17</var>, <var data-var='time'>14:54:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>07:05:00</var> GMT+0</small><br><strong>Investigating</strong> - The issue affects a subset of users, where they may see their backups not run for the past couple of hours. We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>07:54:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result. The issue affects a subset of users, where they may see their backups not run for the past couple of hours - includes daily runs as well if they were scheduled in the early AM..</p> ]]> Thu, 16 Jan 2025 07:05:00 +0000 https://status.simplebackups.com/incident/cm5z1u6jz000928sm0gjik7ep https://status.simplebackups.com/incident/cm5z1u6jz000928sm0gjik7ep Incorrect emails was sent to multiple accounts Type: Incident Duration: 7 days, 1 hour and 59 minutes Affected Components: Cloudflare Pages Jan 4, 08:27:53 GMT+0 - Investigating - We are currently investigating this incident. Jan 11, 10:27:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 7 days, 1 hour and 59 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>08:27:53</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>10:27:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 4 Jan 2025 08:27:53 +0000 https://status.simplebackups.com/incident/cm5hx9dqr004h10xswqrw226x https://status.simplebackups.com/incident/cm5hx9dqr004h10xswqrw226x Rotation is facing problems, some activity stage have been impacted Type: Incident Affected Components: Backup Rotation Jul 8, 22:00:00 GMT+0 - Identified - We are currently investigating this incident and pausing the rotation process until resolved. Jul 8, 22:00:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 8, 22:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are currently investigating this incident and pausing the rotation process until resolved..</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 8 Jul 2024 22:00:00 +0000 https://status.simplebackups.com/incident/clyfwtolh40864h2ohcygvi8jr https://status.simplebackups.com/incident/clyfwtolh40864h2ohcygvi8jr Some backups get triggered twice resulting on errors Type: Incident Duration: 1 day and 5 hours Affected Components: Database Backups, File Backups, Cloud Storage Replication May 9, 05:00:00 GMT+0 - Resolved - This incident has been resolved. May 8, 00:00:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 8, 15:40:25 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 1 day and 5 hours

Affected Components: , ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>15:40:25</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Wed, 8 May 2024 00:00:00 +0000 https://status.simplebackups.com/incident/clvxw67ux9008b3n8ssjb5eqi https://status.simplebackups.com/incident/clvxw67ux9008b3n8ssjb5eqi A few backup jobs are stuck in the queue Type: Incident Duration: 3 hours and 44 minutes Affected Components: Database Backups, File Backups, Cloud Storage Replication May 2, 15:31:00 GMT+0 - Investigating - We are currently investigating this incident. May 2, 16:21:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 2, 18:40:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 2, 19:15:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 44 minutes

Affected Components: , ,

<p><small>May <var data-var='date'> 2</var>, <var data-var='time'>15:31:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>16:21:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>18:40:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>19:15:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 2 May 2024 15:31:00 +0000 https://status.simplebackups.com/incident/clvpmb1m165005bfn05js5kgdg https://status.simplebackups.com/incident/clvpmb1m165005bfn05js5kgdg Web application is loading slowly Type: Incident Duration: 11 hours Affected Components: App Dashboard, API, API Feb 15, 14:43:00 GMT+0 - Resolved - This incident has been resolved. Feb 15, 14:32:00 GMT+0 - Investigating - We are currently investigating this incident. Timeouts are also expected. Type: Incident

Duration: 11 hours

Affected Components: , ,

<p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>14:43:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>14:32:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident. Timeouts are also expected..</p> ]]> Thu, 15 Feb 2024 14:32:00 +0000 https://status.simplebackups.com/incident/clsnc1nj8142432bro8a9tiy1vj https://status.simplebackups.com/incident/clsnc1nj8142432bro8a9tiy1vj Web Application is not responding Type: Incident Duration: 9 hours Affected Components: Website, Backup Rotation, App Dashboard, Cloudflare Pages, API, API, Database Backups, File Backups, Server Snapshots, Cloud Storage Replication, Cloudflare Zero Trust Jan 22, 08:00:00 GMT+0 - Investigating - We are currently investigating this incident. Jan 22, 10:11:12 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jan 21, 23:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 9 hours

Affected Components: , , , , , , , , , ,

<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>10:11:12</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 22 Jan 2024 08:00:00 +0000 https://status.simplebackups.com/incident/clrorfqyi77485bdol5a2sxmrw https://status.simplebackups.com/incident/clrorfqyi77485bdol5a2sxmrw Backups interrupted and restarted for some users Type: Incident Duration: 3 hours Affected Components: Backup Rotation, Database Backups, File Backups, Server Snapshots, Cloud Storage Replication Aug 31, 12:27:00 GMT+0 - Investigating - We are currently investigating this incident. Aug 31, 15:27:00 GMT+0 - Resolved - This incident has been resolved. Aug 31, 14:35:57 GMT+0 - Monitoring - During a roll out of a new early error detection system, some jobs have been identified as stalled, and thus have been interrupted and restarted. We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 3 hours

Affected Components: , , , ,

<p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>12:27:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>15:27:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>14:35:57</var> GMT+0</small><br><strong>Monitoring</strong> - During a roll out of a new early error detection system, some jobs have been identified as stalled, and thus have been interrupted and restarted. We implemented a fix and are currently monitoring the result..</p> ]]> Thu, 31 Aug 2023 12:27:00 +0000 https://status.simplebackups.com/incident/cllz9pqop66192d3o7cneiob6f https://status.simplebackups.com/incident/cllz9pqop66192d3o7cneiob6f Elevated errors and partial outage for some users Type: Incident Duration: 8 hours Affected Components: App Dashboard, Backup Rotation, API, Database Backups, File Backups, Server Snapshots, Cloud Storage Replication Jul 19, 04:19:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 19, 05:02:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jul 19, 07:19:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 19, 12:19:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 8 hours

Affected Components: , , , , , ,

<p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>04:19:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>05:02:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>07:19:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>12:19:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 19 Jul 2023 04:19:00 +0000 https://status.simplebackups.com/incident/clk9ej6pn232037boolnguknlgl https://status.simplebackups.com/incident/clk9ej6pn232037boolnguknlgl Incorrect Notifications sent for failing Snapshots Type: Incident Duration: 1 day, 21 hours and 25 minutes Affected Components: App Dashboard, Website, Backup Rotation, Cloudflare Pages, API, API, Database Backups, File Backups, Server Snapshots, Cloud Storage Replication, Cloudflare Zero Trust Jul 7, 07:59:35 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jul 7, 08:41:27 GMT+0 - Monitoring - Some users received multiple incorrect email about failing Snapshots. We implemented a fix and are currently monitoring the result. Jul 7, 08:45:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 21 hours and 25 minutes

Affected Components: , , , , , , , , , ,

<p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>07:59:35</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>08:41:27</var> GMT+0</small><br><strong>Monitoring</strong> - Some users received multiple incorrect email about failing Snapshots. We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>08:45:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 7 Jul 2023 07:59:35 +0000 https://status.simplebackups.com/incident/cljsad7kf8830p2oa51egbdwi https://status.simplebackups.com/incident/cljsad7kf8830p2oa51egbdwi Validation of some backups are returning a "Server Error" Type: Incident Duration: 15 days Affected Components: Database Backups, File Backups, Cloud Storage Replication Jun 12, 21:37:00 GMT+0 - Resolved - This incident has been resolved. Jun 12, 15:37:00 GMT+0 - Identified - One worker wasn't responsive, causing some validation to fail. Type: Incident

Duration: 15 days

Affected Components: , ,

<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>21:37:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>15:37:00</var> GMT+0</small><br><strong>Identified</strong> - One worker wasn't responsive, causing some validation to fail..</p> ]]> Mon, 12 Jun 2023 15:37:00 +0000 https://status.simplebackups.com/incident/clitezj8753789b6ngfkpjj0f6 https://status.simplebackups.com/incident/clitezj8753789b6ngfkpjj0f6 We're experiencing issues with some backups not being properly triggered Type: Incident Duration: 1 hour and 32 minutes Affected Components: Database Backups Mar 28, 11:20:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Mar 28, 12:52:12 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 32 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>11:20:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>12:52:12</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 28 Mar 2023 11:20:00 +0000 https://status.simplebackups.com/incident/clfs8rgm7252295poofl5n3j3ki https://status.simplebackups.com/incident/clfs8rgm7252295poofl5n3j3ki Some backups with "custom" schedule did not run during the weekend Type: Incident Duration: 1 hour and 13 minutes Affected Components: Backup Rotation, Cloud Storage Replication, Server Snapshots, File Backups, Database Backups Nov 28, 14:39:00 GMT+0 - Resolved - This incident has been resolved. Nov 28, 14:26:00 GMT+0 - Monitoring - We implemented a fix and currently monitoring the result. Nov 28, 13:26:07 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 1 hour and 13 minutes

Affected Components: , , , ,

<p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>14:39:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>14:26:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and currently monitoring the result..</p> <p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>13:26:07</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Mon, 28 Nov 2022 14:26:00 +0000 https://status.simplebackups.com/incident/clb0tpvjy3976gkolhzddz85c https://status.simplebackups.com/incident/clb0tpvjy3976gkolhzddz85c Application slow and backup delays Type: Incident Duration: 1 hour and 44 minutes Affected Components: Server Snapshots, API, File Backups, Backup Rotation, App Dashboard, Cloud Storage Replication, Database Backups Oct 17, 09:48:00 GMT+0 - Resolved - We just resolved the issue! Oct 17, 08:04:00 GMT+0 - Investigating - We are currently investigating this incident. Oct 17, 08:32:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Some backups are interrupted. Oct 17, 09:28:00 GMT+0 - Monitoring - We implemented a fix and currently monitoring the result. Type: Incident

Duration: 1 hour and 44 minutes

Affected Components: , , , , , ,

<p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>09:48:00</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> <p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>08:04:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>08:32:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. Some backups are interrupted..</p> <p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>09:28:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and currently monitoring the result..</p> ]]> Mon, 17 Oct 2022 08:04:00 +0000 https://status.simplebackups.com/incident/cl9chn05t5469hrobdra4c9qw https://status.simplebackups.com/incident/cl9chn05t5469hrobdra4c9qw Some MySQL backups are failing to validate Type: Incident Duration: 55 minutes Affected Components: Database Backups Sep 15, 23:46:00 GMT+0 - Investigating - We are currently investigating this incident. Sep 16, 00:21:00 GMT+0 - Identified - The issue is affecting MySQL backups when all databases are selected. The credential validation is not passing correctly. We are continuing to work on a fix for this incident. Sep 16, 00:41:00 GMT+0 - Resolved - We just resolved the issue! Sep 16, 00:34:00 GMT+0 - Monitoring - We implemented a fix and currently monitoring the result. Type: Incident

Duration: 55 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>23:46:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>00:21:00</var> GMT+0</small><br><strong>Identified</strong> - The issue is affecting MySQL backups when all databases are selected. The credential validation is not passing correctly. We are continuing to work on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>00:41:00</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>00:34:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and currently monitoring the result..</p> ]]> Thu, 15 Sep 2022 23:46:00 +0000 https://status.simplebackups.com/incident/cl83r5erd7879itoq5e4620ug https://status.simplebackups.com/incident/cl83r5erd7879itoq5e4620ug Database backups disruption Type: Incident Duration: 2 days and 15 hours Affected Components: Database Backups Sep 1, 02:15:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Affected backups include MySQL v5.5, v5.6 + MongoDB v3 Sep 1, 02:41:00 GMT+0 - Monitoring - We implemented a fix and currently monitoring the result. Sep 1, 01:52:00 GMT+0 - Investigating - We are currently investigating this incident. Sep 1, 02:55:00 GMT+0 - Resolved - We resolved the issue! Type: Incident

Duration: 2 days and 15 hours

Affected Components:

<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>02:15:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. Affected backups include MySQL v5.5, v5.6 + MongoDB v3.</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>02:41:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>01:52:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>02:55:00</var> GMT+0</small><br><strong>Resolved</strong> - We resolved the issue!.</p> ]]> Thu, 1 Sep 2022 01:52:00 +0000 https://status.simplebackups.com/incident/cl7iggth90670j9ohf8j97omw https://status.simplebackups.com/incident/cl7iggth90670j9ohf8j97omw New Release Type: Maintenance Affected Components: App Dashboard Nov 15, 11:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Nov 15, 11:00:00 GMT+0 - Identified - Maintenance is now in progress. Nov 15, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Affected Components:

<p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 15 Nov 2021 11:00:00 +0000 https://status.simplebackups.com/maintenance/ckvyigxs7312646wolt32t7t4i https://status.simplebackups.com/maintenance/ckvyigxs7312646wolt32t7t4i Major update rollout Type: Maintenance Duration: 1 hour Affected Components: File Backups, API, Database Backups, Server Snapshots, Backup Rotation Jun 24, 13:58:14 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jun 24, 14:58:04 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour

Affected Components: , , , ,

<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>13:58:14</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>14:58:04</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 24 Jun 2021 13:58:14 +0000 https://status.simplebackups.com/maintenance/ckqaz1uhs2467049wol63zv7elu https://status.simplebackups.com/maintenance/ckqaz1uhs2467049wol63zv7elu Infrastructure upgrades Type: Maintenance Duration: 15 hours and 20 minutes Affected Components: File Backups, Database Backups, Server Snapshots Mar 26, 09:35:00 GMT+0 - Identified - We are working on infrastructure upgrades and during this time some backups may fail. There is nothing you should do on your end. Mar 25, 22:37:00 GMT+0 - Identified - Upgrade is now in progress. Mar 26, 17:55:00 GMT+0 - Completed - Upgrade has been completed. Type: Maintenance

Duration: 15 hours and 20 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>09:35:00</var> GMT+0</small><br><strong>Identified</strong> - We are working on infrastructure upgrades and during this time some backups may fail. There is nothing you should do on your end..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>22:37:00</var> GMT+0</small><br><strong>Identified</strong> - Upgrade is now in progress..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>17:55:00</var> GMT+0</small><br><strong>Completed</strong> - Upgrade has been completed..</p> ]]> Fri, 26 Mar 2021 02:35:00 +0000 https://status.simplebackups.com/maintenance/ckmqeriwe197056g0ofizimv9k3 https://status.simplebackups.com/maintenance/ckmqeriwe197056g0ofizimv9k3 Infrastructure update rollout Type: Maintenance Duration: 1 hour and 28 minutes Affected Components: File Backups, Database Backups, Server Snapshots Mar 25, 16:34:00 GMT+0 - Completed - Maintenance has completed successfully. Mar 25, 15:05:51 GMT+0 - Identified - During this update, some backups could be interrupted. Type: Maintenance

Duration: 1 hour and 28 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>16:34:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>15:05:51</var> GMT+0</small><br><strong>Identified</strong> - During this update, some backups could be interrupted..</p> ]]> Thu, 25 Mar 2021 15:05:51 +0000 https://status.simplebackups.com/maintenance/ckmp0eyyt225556zcomxkv2r2f1 https://status.simplebackups.com/maintenance/ckmp0eyyt225556zcomxkv2r2f1 Infrastructure partial upgrades Type: Maintenance Duration: 1 hour and 11 minutes Affected Components: File Backups, Database Backups, Server Snapshots Mar 20, 13:40:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Mar 20, 14:50:30 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 11 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>13:40:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>14:50:30</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 20 Mar 2021 13:40:00 +0000 https://status.simplebackups.com/maintenance/ckmhswqlq80301xzmw4pvgjarl https://status.simplebackups.com/maintenance/ckmhswqlq80301xzmw4pvgjarl Major release & server maintenance Type: Maintenance Duration: 2 hours and 34 minutes Affected Components: API, File Backups, Database Backups, Backup Rotation, Server Snapshots Jan 26, 13:33:42 GMT+0 - Completed - Maintenance has completed successfully. Jan 26, 11:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 2 hours and 34 minutes

Affected Components: , , , ,

<p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>13:33:42</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Tue, 26 Jan 2021 11:00:00 +0000 https://status.simplebackups.com/maintenance/ckkdweq1pdnx30769qtyfg5ej https://status.simplebackups.com/maintenance/ckkdweq1pdnx30769qtyfg5ej Major update rollout Type: Maintenance Duration: 1 hour and 37 minutes Affected Components: API, File Backups, Database Backups, Backup Rotation, Server Snapshots Dec 23, 14:55:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Dec 23, 16:31:53 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 37 minutes

Affected Components: , , , ,

<p><small>Dec <var data-var='date'> 23</var>, <var data-var='time'>14:55:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Dec <var data-var='date'> 23</var>, <var data-var='time'>16:31:53</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 23 Dec 2020 14:55:00 +0000 https://status.simplebackups.com/maintenance/ckizze4gt1xqn0764hwf2qth8 https://status.simplebackups.com/maintenance/ckizze4gt1xqn0764hwf2qth8