Feb 15, 14:43:00 GMT+0
Resolved -
This incident has been resolved..
Feb 15, 14:32:00 GMT+0
Investigating -
We are currently investigating this incident. Timeouts are also expected..
Jan 22, 08:00:00 GMT+0
Investigating -
We are currently investigating this incident..
Jan 22, 10:11:12 GMT+0
Monitoring -
We implemented a fix and are currently monitoring the result..
Jan 21, 23:00:00 GMT+0
Resolved -
This incident has been resolved..
Aug 31, 12:27:00 GMT+0
Investigating -
We are currently investigating this incident..
Aug 31, 15:27:00 GMT+0
Resolved -
This incident has been resolved..
Aug 31, 14:35:57 GMT+0
Monitoring -
During a roll out of a new early error detection system, some jobs have been identified as stalled, and thus have been interrupted and restarted.
We implemented a fix and are currently monitoring the result..
Jul 19, 04:19:00 GMT+0
Investigating -
We are currently investigating this incident..
Jul 19, 05:02:00 GMT+0
Identified -
We are continuing to work on a fix for this incident..
Jul 19, 07:19:00 GMT+0
Monitoring -
We implemented a fix and are currently monitoring the result..
Jul 19, 12:19:00 GMT+0
Resolved -
This incident has been resolved..
Jul 7, 07:59:35 GMT+0
Identified -
We are continuing to work on a fix for this incident..
Jul 7, 08:41:27 GMT+0
Monitoring -
Some users received multiple incorrect email about failing Snapshots.
We implemented a fix and are currently monitoring the result..
Jul 7, 08:45:00 GMT+0
Resolved -
This incident has been resolved..
Jun 12, 15:37:00 GMT+0
Identified -
One worker wasn't responsive, causing some validation to fail..
Jun 12, 21:37:00 GMT+0
Resolved -
This incident has been resolved..
Mar 28, 11:20:00 GMT+0
Identified -
We are continuing to work on a fix for this incident..
Mar 28, 12:52:12 GMT+0
Resolved -
This incident has been resolved..
Nov 28, 14:39:00 GMT+0
Resolved -
This incident has been resolved..
Nov 28, 13:26:07 GMT+0
Investigating -
We are currently investigating this incident..
Nov 28, 14:26:00 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Oct 17, 09:48:00 GMT+0
Resolved -
We just resolved the issue!.
Oct 17, 08:04:00 GMT+0
Investigating -
We are currently investigating this incident..
Oct 17, 08:32:00 GMT+0
Identified -
We are continuing to work on a fix for this incident. Some backups are interrupted..
Oct 17, 09:28:00 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Sep 15, 23:46:00 GMT+0
Investigating -
We are currently investigating this incident..
Sep 16, 00:21:00 GMT+0
Identified -
The issue is affecting MySQL backups when all databases are selected. The credential validation is not passing correctly. We are continuing to work on a fix for this incident..
Sep 16, 00:41:00 GMT+0
Resolved -
We just resolved the issue!.
Sep 16, 00:34:00 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Sep 1, 01:52:00 GMT+0
Investigating -
We are currently investigating this incident..
Sep 1, 02:15:00 GMT+0
Identified -
We are continuing to work on a fix for this incident. Affected backups include MySQL v5.5, v5.6 + MongoDB v3.
Sep 1, 02:41:00 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Sep 1, 02:55:00 GMT+0
Resolved -
We resolved the issue!.
Aug 31, 22:31:00 GMT+0
Resolved -
We just resolved the issue!.
Aug 31, 16:13:00 GMT+0
Identified -
Some users received an update for SSL modes which impacted MariaDB backups. Serverless MariaDB backups are not affected..
Aug 31, 22:21:00 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Aug 18, 21:42:22 GMT+0
Investigating -
We are currently investigating this incident..
Aug 18, 22:43:32 GMT+0
Resolved -
We just resolved the issue!.
May 30, 09:45:00 GMT+0
Resolved -
We are currently investigating this incident.
.
May 27, 16:18:00 GMT+0
Investigating -
Some users may see their backups interrupted and receive a notification regarding multiple running backups. We are currently investigating this incident..
May 27, 16:53:00 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
May 27, 17:03:00 GMT+0
Resolved -
We just resolved the issue!.
Feb 17, 15:40:00 GMT+0
Identified -
We have placed the application in temporary maintenance mode while releasing a new version fixing issues some users faced with Dropbox and Google authentication.
Backup won't be processed during that timeframe..
Feb 17, 16:10:00 GMT+0
Resolved -
We just resolved the issue!.
Feb 15, 12:42:00 GMT+0
Resolved -
We just resolved the issue!.
Feb 15, 11:20:26 GMT+0
Investigating -
We're currently facing an outage that impacts both the application and the backup jobs.
We're reachable on intercom to answer your question and are currently working on a patch..
Feb 15, 12:15:26 GMT+0
Identified -
We have stabilized the application and are actively working on the root cause and measuring the impact of the outage.
.
Feb 15, 07:35:58 GMT+0
Resolved -
The issue is fixed..
Feb 15, 06:22:00 GMT+0
Investigating -
The application returns a 500 for some users, right after they log in.
Currently being investigated..
Jan 3, 17:53:00 GMT+0
Resolved -
We just resolved the issue!.
Jan 3, 17:05:00 GMT+0
Investigating -
We are currently investigating this incident..
Jan 3, 17:25:00 GMT+0
Identified -
We are continuing to work on a fix for this incident..
Jan 3, 17:31:00 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Dec 11, 09:18:00 GMT+0
Resolved -
We just resolved the issue!.
Dec 9, 09:18:17 GMT+0
Investigating -
We are currently investigating this incident..
Dec 7, 04:20:00 GMT+0
Resolved -
AWS is experiencing some issues which currently affect us..
Nov 15, 11:00:00 GMT+0
Identified -
We are planning for a scheduled maintenance during that time..
Nov 15, 11:00:00 GMT+0
Identified -
Maintenance is now in progress..
Nov 15, 11:00:00 GMT+0
Completed -
Maintenance has completed successfully..
Nov 13, 21:37:00 GMT+0
Investigating -
We are currently investigating this incident..
Nov 13, 22:13:00 GMT+0
Identified -
We are continuing to work on a fix for this incident..
Nov 13, 22:25:00 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Nov 13, 23:13:00 GMT+0
Resolved -
We just resolved the issue!.
Oct 4, 11:20:00 GMT+0
Investigating -
We are currently investigating this incident..
Oct 4, 12:24:00 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Oct 4, 11:55:00 GMT+0
Identified -
We are continuing to work on a fix for this incident..
Oct 4, 12:35:00 GMT+0
Resolved -
We just resolved the issue!.
Sep 27, 09:54:00 GMT+0
Investigating -
We are currently investigating this incident..
Sep 27, 10:35:00 GMT+0
Resolved -
We just resolved the issue!.
Sep 27, 10:05:00 GMT+0
Identified -
We are continuing to work on a fix for this incident..
Sep 27, 10:26:00 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Sep 14, 12:21:00 GMT+0
Monitoring -
We implemented a fix and currently monitoring the result..
Sep 14, 12:17:00 GMT+0
Identified -
We are continuing to work on a fix for this incident..
Sep 14, 12:08:00 GMT+0
Investigating -
We are currently investigating this incident..
Sep 14, 12:24:00 GMT+0
Resolved -
We just resolved the issue!.
Jun 24, 14:58:04 GMT+0
Completed -
Maintenance has completed successfully..
Jun 24, 13:58:14 GMT+0
Identified -
We are planning for a scheduled maintenance during that time..
Mar 26, 17:55:00 GMT+0
Completed -
Upgrade has been completed..
Mar 25, 22:37:00 GMT+0
Identified -
Upgrade is now in progress..
Mar 26, 09:35:00 GMT+0
Identified -
We are working on infrastructure upgrades and during this time some backups may fail. There is nothing you should do on your end..
Mar 25, 15:05:51 GMT+0
Identified -
During this update, some backups could be interrupted..
Mar 25, 16:34:00 GMT+0
Completed -
Maintenance has completed successfully..
Mar 20, 13:40:00 GMT+0
Identified -
We are planning for a scheduled maintenance during that time..
Mar 20, 14:50:30 GMT+0
Completed -
Maintenance has completed successfully..
Jan 26, 11:00:00 GMT+0
Identified -
We are planning for a scheduled maintenance during that time..
Jan 26, 13:33:42 GMT+0
Completed -
Maintenance has completed successfully..
Dec 23, 14:55:00 GMT+0
Identified -
We are planning for a scheduled maintenance during that time..
Dec 23, 16:31:53 GMT+0
Completed -
Maintenance has completed successfully..